When we meet a person and establish a relationship with them it’s quite common to get a touch of excitement, although I’m not so sure if that happens as much when we’re simply interacting online through social media.

Developing a relationship takes time, effort and know-how. Bradberry & Greaves in their book Emotional Intelligence 2 suggest that ‘know-how’ is emotional intelligence. Michael Schluter has written extensively about ‘relationships’. In his book The Relational Manager (co-written with David Lee) he identifies the conditions that allow relationships to build rather than deteriorate. He asserts these conditions must be present for relationships to thrive: encounter, storyline, knowledge, fairness, and alignment. The authors sum these conditions as being about ‘relational proximity’.

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